Please Confirm the Timing of Condition
Hi Team,
I have been working through this same workflow and slowly ran into many nuances. Can someone please confirm the timing of these decision points and exactly where do each begin?
My interpretation:
1.) Program is sent
2.) First Decision - Does the Contact Click through the email within 1 day
3.) No, they do not - Wait 3 Days (Is this 3 days from the start date of the campaign?)
4.) Send Email 1 more time after 3 Days
5.) Did the Contact Register within 6 Days? (If I put '6' inside the condition, Is this 6 days from the start date of the campaign? or is this 6 days after the second program has been sent making it 9 days after the campaign start date?)
I have been working through this same workflow and slowly ran into many nuances. Can someone please confirm the timing of these decision points and exactly where do each begin?
My interpretation:
1.) Program is sent
2.) First Decision - Does the Contact Click through the email within 1 day
3.) No, they do not - Wait 3 Days (Is this 3 days from the start date of the campaign?)
4.) Send Email 1 more time after 3 Days
5.) Did the Contact Register within 6 Days? (If I put '6' inside the condition, Is this 6 days from the start date of the campaign? or is this 6 days after the second program has been sent making it 9 days after the campaign start date?)
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