Help Yourself to a Faster Resolution [Video]
Oracle has created a Get Proactive
Portfolio designed solely to help our clients Prevent Issues, Resolve
Issues and Upgrade.The capabilities mentioned in this portfolio provide
the basics of how to use these capabilities to your advantage
Check out <Document 1074255.1> for more information.
Topics covered include:
Why should I do this?
How can I get a faster resolution?
What are important MOS settings for a better search experience?
What is the easiest way to find bugs?
How do I set Knowledge Preferences?
Where can I find all the knowledge documents on a topic?
How can I revist documents that I like without doing a search?