Void Payment Status Reconciled
Hello,
I work on EBS 12.1.
When a payment is reconciled, I'm not able to void it. Option is grayed.
Solution I found is to unreconcile payment, void the payment, reconcile again the payment and reconcile void payment.
Does exist a solution to allow user to void a reconciled payment?
Thank for your help.
Maud
I work on EBS 12.1.
When a payment is reconciled, I'm not able to void it. Option is grayed.
Solution I found is to unreconcile payment, void the payment, reconcile again the payment and reconcile void payment.
Does exist a solution to allow user to void a reconciled payment?
Thank for your help.
Maud
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