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How to link/add events to the contacts' calendar list automatically when emails are sent?

edited Oct 17, 2012 9:43PM in CRM On Demand - Supplemental Applications (MOSC) 2 commentsAnswered
Hi Team,

When sending emails out to contacts regarding an event through ODM, can this link to their Outlook calendar so that this event is added directly into their calendar.

I heard, ODM is able to do this through an embedded link to an ICS file, or any other content can be added. The contact can save the event ICS file to his outlook calendar or any other email agent.

Provide me more details about how to embed link to ICS file and save the file to the outlook calendar.

Regards,

Chitra

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