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Teleservice - EBS (MOSC)

How do I get Service Request mass update?Prod version 12.0.6 Oracle Ebiz suite.

Oct 18, 2012 8:19PM edited Oct 23, 2012 10:47PM in Teleservice - EBS (MOSC) 6 commentsAnswered

I am not getting it at Customer Support responsibility (It is showing obsolete version.).

What will be the navigation path or is there any Menu to assign in service responsibility?

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