Return Material Authorization (RMA) - Returns

I would like to re-open this request. Appreciate if someone from Oracle can respond.

The Workaround recommended in ID 625416.1 is not accepable.

We require RMA to hold the integrity of the Sales Order and Purchase Order. When the Purchase Order is generated, approval is required before the Print Purchase Receiver is printed to notify the Warehouse to collect the claim items from the customer. Once they have confirmed the quantity that is acceptable, a Purchse Order Receipt will be done. The quantity on the Sales Order (Credit Memo) will have to be adjusted depending on the option taken in PO Receipt - '1' or '7'.