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Q about unassigned incident

edited Oct 29, 2012 4:17AM in Ops Center (MOSC) 4 comments
 Hi All,
Recently, we have set a Ops Center 12c in our environment.  However, it is noitced that all the reported incident list in the message center are unassigned.  So, we hope to know if this is normal.  Also, is there anyway to assign those incident's from those assest's within the same asset group to the group owner automatically?

Thanks in advance.

Regards

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