Error Message when booking order in logistics/charges/repair actuals
I'm trying to submit a line in logistics tab of depot repair and it is erroring out even though the site is active. The error message is as below:
" Bill To/ Ship To addresses are invalid because the associated account site ( cust_acct_site_id = #) for the party site (party_site_id = #) in inactive. Please make sure to use an active customer site.
I get the same message whern i try to submit a charge line on the SR too,
Background: The SR 'A' was created for a Party A with account A with a Site A. A order was submitted under logistics line to receive the item. Post this, the customer happened to changed a address, so site A was inactivated. Then account B with Site B was created. We went ahead and associated the site "B" with the SR 'A' under "Contacts/Addreses Tab". Now when we try to book any line under logistics/repair actuals, the error message is popping up. Looking at the site numbers the system is referring, it looks like even when it is trying to book