How Remit_Advice_Deliver_Method is picked while Send Separate Remittance Advice?

Hi All,

We are using Oracle Release 12.1.3. The issue is that the client says that no email for Separate Remittance Advices has been received by the Suppliers.

When we checked in backend, in table IBY_PAYMENTS_ALL there are two fields: remit_advice_delivery_method and remit_advice_email.

We have the following questions:

1. If these two fields have the value E-Mail and the valid email id respectively, does it imply that the mail has been sent successfully?

2. How are these fields defaulted? is there any way, we can trace the emails sent?

3. We have observed that for the same supplier though the same template is used for payment batch, yet for one record the remit advice delivery method is printed and for the other record it is email?