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Alert for Customers Impacted by Hurricane Sandy!

edited Oct 29, 2012 3:25PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 comment

If you anticipate being impacted or have been impacted by Hurricane Sandy, please be aware that Oracle has a team within Support ready to assist you with your recovery efforts in an expedited manner.  With some pre-planning, we will be better able to assist you.

In conjunction with your corporation's Disaster Recovery plans, please perform the following tasks as soon as possible:

  1. Log a tracking service request within My Oracle Support and include the following information:
    • Your location and potential impact from Hurricane Sandy.  Include 'Hurricane Sandy Impacted Site' at the beginning of the abstract.
    • Alternate contact names and phone numbers (mobile or alternate office site).  If you have contingency plans to communicate contact information (i.e. website) please let us know that as well.

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