Receivables - EBS (MOSC)

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AR Statement Print - AR Customer Balance Statement Letter

edited Feb 1, 2013 5:38PM in Receivables - EBS (MOSC) 2 commentsAnswered
Hi All,

There are two issues of AR Statement Print

ISSUE  1  -  AR Statement Print is not picking the correct template attached to corresponding territory. I need to print corresponding statements for UK, Ireland and Germany. 3 different templates have been attached via XML Administratot against the template name "AR Customer Balance Statement Letter" to UK, Ireland and Germany territory. And there is the Oracle template CLE_F_ARCUSBALSL.rtf  attached as default. But it's always printing the default template for all these countries.

ISSUE  2  -  The UPDATE FILE button of ARXSGPO.xml in the data definition 'AR Customer Open Balance Letter' is disabled, Can you please let me know how to enable the UPDATE FILE button as well.

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