CRM On Demand - Administration (MOSC)

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How to restrict new case creation in an inactive account

edited Nov 16, 2012 5:05AM in CRM On Demand - Administration (MOSC) 7 commentsAnswered ✓
Dear People

I have a picklist that defines if an account is active or not. What I want to do is DO NOT allowing new case creation in inactive accounts. I really dont find the way of doing this. Users will always create new cases from the account layout.

I cannot do this via dynamic layouts. Is there a simple way to do this?

Thanks in advance for your help.

Regards

Ruben ABuin

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