Enterprise Service Automation (ESA) - PSFT (MOSC)

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How to Get Confirmation from Amex for Remittance File Transmission

edited Nov 12, 2012 1:25AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 commentAnswered
Hi All,

We are on PS financials tools version 8.52, Application Version 9.1 and MP#10(ESA Bundle#20).

We are sending Remittance File to AMEX via Tumbleweed tool. We are facing below issues with Tumbleweed, also NOT getting any confirmation from Amex for File delivery.

o Inability to handle multiple remittance files at a same time
o Inability to send notification for remittance files receipt
o Frequent network issues / System downtime

Based on confirmation from Amex we have to process the payment to Amex from bank. To confirm the file transmission we end-up calling Amex Data transmissions team and receive the confirmation on call for every file sent.

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