Teleservice - EBS (MOSC)

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HTML code is inserted into SR -how to insert just text.

edited Nov 21, 2012 9:57PM in Teleservice - EBS (MOSC) 8 commentsAnswered
Hi,
Looks like when customer opens/updates SR thru iSupport portal, the HTML codes is inserted into SR.
How can we get rid of HTML. We want only text to be inserted.

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