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Unable to view pdf output after running concurrent request

edited Aug 20, 2021 11:28AM in Technology Stack - EBS (MOSC) 8 commentsAnswered ✓
A user has a problem whereby they run concurrent job IGIPMTHR_XMLP, which generates a pdf file, but they can't view the output file when opening up the concurrent request.

The pdf file has been successfully produced in $APPLCSF/$APPLOUT, but the output option is greyed out so they can't see it.

The log file can be viewed.  The concurrent request completes successfully.

The bizarre thing is that we have a non prod environment cloned from production, but the same process works for this cloned environment, and the pdf can be viewed.

Does anybody know what

1) What might be going wrong?

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