Receivables - EBS (MOSC)

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On Account Refund

edited Dec 6, 2012 4:35AM in Receivables - EBS (MOSC) 7 commentsAnswered
Hello,
Can some one advice on how to Refund On Account Receipt?

We have 25,000 USD from Customer  which is On Account (There is no Invoice for this) from 2 months. We have decided to refund the customer the whole amount. The Net Receipt Amount is 25,000 USD

Now when we open the On Account Receipt --> Click on Apply button --> add another line to select Refund, by default the amount is showing 0.00. 

How do we address this issue?

Sivankar

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