Install Base and Asset Tracking - EBS (MOSC)

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Call to csi_item_instance_pub.update_item_instance ending in Error

edited Nov 30, 2012 8:36AM in Install Base and Asset Tracking - EBS (MOSC) 2 commentsAnswered ✓
I created a SQL package to call csi_item_instance_pub.update_item_instance to update various IB fields including Owner, Current Location, Install Location, Install Date and Attributes.

The package is working as expected updating all fields unless the Instance has an associated Warranty Contract.

In these cases I can update all fields except for owner.

When I try to update owner API returns error "API Programming Error: Installed Base to Contracts Interface Failed."

Oracle Support recommended activating debug for oks% and re-trying.

After doing this, I'm not seeing anything specific to oks in the log results.

Is there something else I need to do?  Has anyone come across this error before?

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