Order Management - EBS (MOSC)

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Shipping line status is 'Staged/Pick Confirmed' but not lines in delivery tab

edited Feb 11, 2013 12:00AM in Order Management - EBS (MOSC) 11 commentsAnswered ✓
 Hello, how are you doing? i hope well.
I am in a but of a pickle. I have sales orders in the above situation where:
  • Shipping line status is 'Staged/Pick Confirmed'
  • and there are no lines in the delivery tab
My question are:
  • Why does this happen and what can be done to prevent any future occurrences?
  • how do i resolve the orders that are already in the above situation?
Any help and advice would be greatly appreciated.

Thank you

Richard

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