Receivables - EBS (MOSC)

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Errors while updating Customer Account Profile

edited Jan 4, 2018 2:26AM in Receivables - EBS (MOSC) 6 commentsAnswered ✓
Hello All,
I tried to disable 'Send Statements' and 'Send Dunning Letters' check boxes under Customer Account Profile Tab. When I click on Apply, faced following erors.

Error

  1. The value of send_statements is N. The value of statement_cycle_id must be NULL.
  2. The value of send_statements is N. The value of credit_balance_statements must be N.

Please let me know what needs to be done to fix this.


Thanks&Regards,

Amrutha


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