Siebel Business Process & Functionality (MOSC)

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Unable to export Assignment Rule Data

edited May 13, 2013 10:06AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered

 Applied ACR 456 and when attempting the 'Export Assignment Data' button from the Assignment Rule view we get the following errors:[0] Error invoking service 'Generate Template Service', method 'GetTemplate' at step 'Generate Template'.(SBL-BPR-00162)
[1] The Item Type Name field is missing or invalid for the Rule-IO: Assignment Rule-Criteria-Values.(SBL-EAI-12001)



The issue is with the Name and External Name defined in the IO Rule-IO Integration Object. 


To Fix the issue please do the following as described in Doc ID 1508709.1 - "Not Able To Export Or Import Assignment Rule Data".

1.- Please go to Tools and find the following Integration Component fields from "Assignment Rule-Criteria-Values" Integration Component (Rule-IO Integration Object):

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