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Teleservice - EBS (MOSC)

How to make a new SR Type to be available from the portal (iSupport)

Dec 9, 2012 10:40PM edited Dec 27, 2012 8:21AM in Teleservice - EBS (MOSC) 6 commentsAnswered

Hi,

I have created a new SR Type and it is available from the Contact Centre form.

What steps do I have to take, to enable it from the portal/ iSupport?

Any replies/ help would be hugely appreciated.

Kind regards,

Charu

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