Use of Communication Client Business Service method IsTheLastSession to control CTI sessions.
edited Dec 17, 2012 8:12AM in Siebel Users: Business Processes, Core Functionality (MOSC) 2 commentsAnswered
There is an undocumented method IsTheLastSession on the Communications Client business service.
It can be used to control things when there are multiple live CTI sessions:
- deciding whether to logout from the CTI queue { How Can AutoLogout Be Implemented with Server Script? (Doc ID 477576.1) }
- deciding whether to block particular Event Handler / Event Response combinations from completing { Multiple CTI sessions and usage of "Reset Active Session Count" (Doc ID 505535.1) }
I am aware of the advisability and recommendation of setting MaxCommToolbars = 1, but situations can arise through either design, or browser crashes or hangs.
My question is, does this method work across multiple servers ?
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