R12 upgrade : Cannot derivie receivable account in AR transaction
We currently upgraded from R11.5.10 to R12 and was trying to enter a AR transaction using existing customer.
After checking the account distribution, the revenue account generated correctly, however, there is no receivable account generated.
Our Autoaccounting setup uses the "Salesrep" to derive both Receivable and Revenue Account.
I have already checked the salesperson and it has both receivable account and revenue account setup.
Any idea where to check ?
thanks in advance
EL
ellen