Teleservice - EBS (MOSC)

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The impact on crm service and sales by nullifying the fields Contract_id, primary_salesrep_id, terr

edited Dec 13, 2012 6:29PM in Teleservice - EBS (MOSC) 2 commentsAnswered
Hi Team,

for  a solution to create a consolidated invoice per customer or sales order , the order lines interfaced to AR interface table, will be grouped into an invoice based on few mandatory columns.If there are different values in these columns, they would be grouped into individual invoices though they pertain to one customer or sales order.

To create them as single invoice per customer (for customers who need consolidated invoice)we have to remove the values in those columns ( service and sales perspective :Contract_id, primary_salesrep_id, territory_id ). So that, the common attribute would be customer or sales order with which they would be grouped and a single invoice is created.

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