Teleservice - EBS (MOSC)

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Service Task Migration ( Task Number Migration Problem )

edited Dec 25, 2012 3:10PM in Teleservice - EBS (MOSC) 1 commentAnswered

Hi,

We're trying to migrate service request's task to R12 instance from 11i with jtf_tasks_pub.create_task API. But we want to create task data with old task number not to generate new number in R12 for just migration.

But we got task number is invalid error. Is it possible to migrate old service task number to R12 instance? This issue is very urgent for us. We need you urgent assistance.

Thanks In Advance!

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