CRM On Demand - Administration (MOSC)

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Update Opportunity Totals showing random behaviour

edited Dec 26, 2012 2:04PM in CRM On Demand - Administration (MOSC) 7 commentsAnswered
Hi,

When our users adds a recurring product-revenue to an oppty  and clicks on "Update Opportunity Totals", then for some oppty, Revenue and Expected Revenue are populated but for some its not.We cheecked "Product Probability Averaging" in company profile but that too could not explain the random behaviour. We have raised an SR with MOS but its moving very slow.

Could you please help us identify the suspect areas ???

Regards,

Neel

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