Field Service - EBS (MOSC)

MOSC Banner

Iincident time is outside business hours

edited Dec 31, 2012 11:44PM in Field Service - EBS (MOSC) 4 commentsAnswered
Hi,

I would like identify any Service request that was created after hours (based on its related service contract coverage).

Is there any function that claculate and flag the SR? .. the calculation should be based on the customer client timezone, and based on the covered time, start and end date (based on the time zone)...

Best regards,

Einav

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Field Service Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center