Receivables - EBS (MOSC)

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Credit Usage Rule

edited Jan 3, 2013 6:07PM in Receivables - EBS (MOSC) 1 commentAnswered
We have a customer who has profile class with currency USD. The credit usage rule is assigned and cascaded to the profile class. The credit usage rule has global exposure marked and has all currencies (including CLP) under it.  Now there is an order created against the customer with the currency as CLP (Chilean Peso). The order amount is over the credit limit hence the order goes on hold. However the case folder in Credit Management is not created. The error mentions that the credit usage rule doesn't exist. Can you please help resolve this?

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