Lease and Finance Management - EBS (MOSC)

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How to limit the number of service requests covered by the contract

edited Jan 9, 2013 8:17AM in Lease and Finance Management - EBS (MOSC) 3 commentsAnswered
Hi,

We need the ability to create service contracts that provides coverage for a maximum number of 'Emergency" service requests during the duration of the contract.  Let's say up to six SRs are covered but the 7th SR is billable.

Is there a way to do this in Oracle Service Contracts?

Thank you,

Ingrid

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