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Teleservice - EBS (MOSC)

Delete obsolete Knowledge base articles

Jan 10, 2013 6:19AM edited Jan 10, 2013 4:22PM in Teleservice - EBS (MOSC) 1 commentAnswered

Hi,

Our current system doesn't allow obsolete Knowledge base articles to be deleted.

Would you be aware of the process to enable this functionality?

Thanks,

Charu

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