Book Order with Cancelled Line / Qty Cancelled issue
Next from front end cancelled Line#2 by providing a cancell reason and clicked ok.
The Quantity became Zero (which is fine) but then Qty Cancelled field is not showing the qty cancelled. ???
Now when I try to Book the sales order it shows a message that a Line has Zero qty and stays in Entered status. ???
is this standard OM functionality ?
Once the cancelled line is deleted then it allows to Book the SO. (but due to business reasons I can't just delete the line as its imported via Order Import from legacy system and so we are trying to cancel instead of Deleting lines for audit purposes).