Field Service - EBS (MOSC)

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Serial number Tear down

edited Jan 15, 2013 10:37AM in Field Service - EBS (MOSC) 4 commentsAnswered
Hello, GM
This should be some ongoing issue which other Business also has I reckon. Whenever an item comes back for repair & most times it is rusty or Serial hidden & we cannot identify the Serial number when receipt. Whats the best way of handling this. We cannot enter the 'right' Serial when receipt. Entering dummy serial will impact / create IB for those.

We have these parts IB enabled as well. Please advise

Mohana

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