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File Print Menu Option Shows Printer Status as Not Accepting Jobs

edited Aug 20, 2021 10:47AM in Technology Stack - EBS (MOSC) 2 commentsAnswered
 Hi,

I'd appreciate anyone with experience with printing to windows printers from Java to help me with this bizarre situation.

A user logged onto a professional forms application in R12 is trying to print the screen using the File\Print menu option.

This brings up the Printer pop up window and under the general tab she is attempting to select a network printer which is installed on her desktop windows xp machine.

Under Print service the Name of the printer is present however when she attempts to select the printer it is showing a status of Not accepting jobs.

She didn't have this issue in the past and it has only started recently.

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