Workaround if you cannot upload attachments to an SR using IE
Customers using Internet Explorer (IE) should ensure the following browser security setting are set:
1. Navigate within the browser to the tools menu -> internet options -> security -> custom level ->Include local Directory Path when uploading files to the server (enable). Close the browser and try again."
OR
2. In IE Tools -> Compatibility View Settings that will popup a window where make sure MOS domain or oracle.com added to the "websites you've added to Compatibility View" and unchecked "Display all websites in Compatibility View"
Thank you
Eugen
1. Navigate within the browser to the tools menu -> internet options -> security -> custom level ->Include local Directory Path when uploading files to the server (enable). Close the browser and try again."
OR
2. In IE Tools -> Compatibility View Settings that will popup a window where make sure MOS domain or oracle.com added to the "websites you've added to Compatibility View" and unchecked "Display all websites in Compatibility View"
Thank you
Eugen
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