Oracle Auto Service Request (ASR) (MOSC)

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Method of Contact on ASR generated SRs

edited Feb 18, 2013 11:56AM in Oracle Auto Service Request (ASR) (MOSC) 2 commentsAnswered
Hi,
I have a customer that has installed ASR on their Exadata system.  They want SRs that are created to have a preferred contact method of phone. Does someone know how that would be accomplished? 

Thanks!

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