RMA Credit Memo Changing Old Already settled receipt/Customer Balances by Cash Discount amount
We observe below case in our instance (12.0.6)
1) Created AR Receipt for Customer
2) Attached Invoice to above receipt and receipt got settled .
3) After few months RMA Credit memo created against above Already settled Transaction(Invoice) and that CM get auto apply to Transaction in current open period .
4) Old Transaction Line got reversed and also Cash Discount get reversed .
5) New line get applied with new Discount amount
6) Receipt get open for applied Credit Memo
Our Query
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1) Why discount get reversed ? because initially when customer made payment he made in time and gained Discount why that is to be reversed ?
2) Why Difference is coming in old settled transactions ?