Receivables - EBS (MOSC)

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RMA Credit Memo Changing Old Already settled receipt/Customer Balances by Cash Discount amount

edited Jan 29, 2013 8:23AM in Receivables - EBS (MOSC) 12 commentsAnswered
Hi,

We observe below case in our instance (12.0.6)

1) Created AR Receipt for Customer

2) Attached Invoice to above receipt and receipt got settled .

3) After few months RMA Credit memo created against above Already settled Transaction(Invoice) and that CM get auto apply to Transaction in current open period .

4) Old Transaction Line got reversed and also Cash Discount get reversed .

5) New line get applied with new Discount amount

6) Receipt get open for applied Credit Memo

Our Query

===========

1) Why discount get reversed ? because initially when customer made payment he made in time and gained Discount why that is to be reversed ?

2) Why Difference is coming in old settled transactions ?

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