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VISA Credit Card Payments Being Rejected At Cybersource

in Campus Solutions - PSFT (MOSC)

On January 23, 2013, Cybersource implemented increased security measures regarding phone number formats.  These changes were requested by VISA.  The change requires all special formats from telephone numbers to be removed.   Campus Solutions formats the telephone number with special characters.  On January 24, 2013, payments made with a VISA credit card from Campus Solutions Self Service will fail with an error on the telephone number format.

Only customers using the business interlink for epayment processing to Cybersource will experience this issue.  Customers using hosted payment to Cybersource, or customers using the business interlink or hosted payment to Touchnet will not be impacted.

This issue was reported to Campus Solutions development in urgent priority

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