Hyperion Financial Close Management (FCM) (MOSC)

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[ARM] Last User session persists even though different user logs into ARM through same machine

edited Feb 4, 2013 5:19AM in Hyperion Financial Close Management (FCM) (MOSC) 6 commentsAnswered ✓
Hi,

It is shocking (but true) to notice that if two users are using same machine to access ARM, at times there will be incidents where the user session of one (who previously logged out) will be reflected in the user session of other (who is currently logged in) i..e., assuming users A and B use the same machine and A logs out of his ARM session and B tries to log in, he would see Profiles / Menu Options that are pertaining to user A. This has been experienced by us many a times.

Only workaround at this point for this is, close all your IE sessions and re-launch ARM. If the issue still persist, clear your cache and then re-launch ARM.

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