Receivables - EBS (MOSC)

MOSC Banner

How to apply credit memo to an invoice belonging to another customer?

edited Jan 31, 2013 5:22PM in Receivables - EBS (MOSC) 10 commentsAnswered
 Hi All,
We are on Oracle Apps 11.5.10.  I have a credit memo for customer A. I need to apply that credit memo against outstanding receivable invoice of customer B. Customer A and Customer B are related - they have same name, location, but different customer_id. I tried to apply the credit memo to customer B by changing the customer name to Cust B, but it reverts the customer name back to Cust A.  Is it even possible to to do that? If so, how can I do that?

Thanks for your help.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Receivables Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center