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Task Type Audit messages

edited Feb 1, 2013 1:36AM in Teleservice - EBS (MOSC) 3 commentsAnswered ✓
Hi All,

Is there a way i can restrict the note creation in my service request. When i am manually creating a task, all the details given in the task are getting recorded in Log and Notes section of the service request.

Notes as shown below:-

*** 31-JAN-2013 09:08:01  Interaction: 2791762  Mullins, Terri L (RVEGURU)  A task is created
*** 31-JAN-2013 09:08:00  Task Assignment 2101352:  
     Assignee Type: -----   --> Group Resource
     Assignee: ----------   --> Eastern OFS Group
*** 31-JAN-2013 09:07:55  Task 2101352: Mullins, Terri L (RVEGURU) 
     Task Type: ---------   --> Service Form
     Task Status: -------   --> Open
     Task Priority: -----   --> Unprioritized
     Owner Type: --------   --> Group Resource
     Owner: -------------   --> Eastern OFS Group

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