Receivables - EBS (MOSC)

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On Account Credit Memo not working properly

edited Feb 13, 2013 12:38AM in Receivables - EBS (MOSC) 8 commentsAnswered
Hello Champs,

I am trying to figure out any missing setups or missing data so that while invoicing when refund line is processed by "Autoinvoice Import Program", it updates original receipt with On Account Amount, updating Applied Amount to zero. Also, created Credit Memo is not visible when viewed from Transactions form(Receivables Manager - Transactions - Transactions). It is visible only in Credit Transactions Form(Receivables Manager - Transactions - Credit Transactions)

Technically speaking, table AR_RECEIVABLE_APPLICATIONS_ALL should contain record with status as “ACC” for that particular cash_receipt_id.

Any pointers as what might have gone wrong. Also, we do have number of instances, and this is occurring in few instances only, other instance are showing expected behavior.

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