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Auto-Approve Support Identifier

edited Feb 5, 2013 4:41AM in Using the My Oracle Support Portal (MOSC) 1 commentAnswered
Hi All,
My Support identifier is in the state "Auto Approve".

Q1. New user requests are still pending for a CUA approval. Any idea why the auto approval process doesn't work ?

Q2. I've been reported that the user requesting the access to the CSI should have a valid company email address. What does this mean exactly ? Against which email domain is this verification done (CUA's one, ...) ?

Thanks for your help,
Didier

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