Receivables - EBS (MOSC)

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Inquiry about Debit Memo not in balance

edited Feb 8, 2013 12:04AM in Receivables - EBS (MOSC) 13 commentsAnswered
Hi,

I ran Sales Journal By Customer Report and found two Debit Memos that have $626.45 debited but $0 credited and one CM with $626.45. Due to this, the total credit and debit amount cannot be balance for this customer. May I know why would this happen and how to check the particular transaction or sales order via the invoice number or any data in the report ( please provide the navigation path). The details are attached.

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