Siebel Business Process & Functionality (MOSC)

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Barring vs Suspension best practise

edited Dec 16, 2016 12:11AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered
Dear wizards,

I need your input concerning the way how to manage functionalities of barring/Suspension.

 

When it comes to suspension my Telco client has the following requirement:

- 1st stage of suspension, called barring: in such stage the GSM Service is partially blocked (only outgoing or incoming call) but is still entitled to request changes like “Rate Plan”, Change SIM Card, Change MSISDN, etct

- 2nd stage of suspension, called Full Suspension: in such stage the only transactions the customer is entitled to do against his GSM Service is disconnecting or resuming it.

 

Due to aforementioned requirement, the SI decided to model the 1

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