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Problem in Self Service Approval

edited Feb 10, 2013 9:14PM in Using the My Oracle Support Portal (MOSC) 1 commentAnswered
 Dear All
We have implemented oracle self service 2 months back and Every thing is working fine, But from Yesterday If the manager approves Self Service request through Microsoft Outlook, the below error mail is getting triggered.
************************************

From: wfmail [mailto:wfmail@aabas.com]
Sent: 10 February 2013 16:36
To: Robert Sim
Subject: Invalid: AAB Leave Resumption for GEORGE, VARKEY

 

Warning: Your previous response to this message was invalid (see error message below). Please resubmit your response.

Error Message: ORA-01001: invalid cursor ORA-06512: at "APPS.WF_DIRECTORY", line 479 ORA-01403: no data found

Value Found: None

Remarks: Please use only the suggested values, making sure they are enclosed within quotes (For example "", "", and so on) 

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