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11i to R12 Upgrade,SR status seeded flag got changed .

edited Feb 19, 2013 3:30PM in Teleservice - EBS (MOSC) 6 commentsAnswered
Hi

We noticed the below behaviour

11i
select seeded_flag,close_flag from CS_INCIDENT_STATUSES_VL
where Name in ( 'Cancelled by User')

seeded flag -Y
close flag-Y

PS:this was run in our internal environment and not sure whether in 11i Vision this status exists.We dont have 11i vision environment to check this.

R12

select seeded_flag,close_flag from CS_INCIDENT_STATUSES_VL
where Name in ( 'Cancelled by User')

seeded flag-N
Close_Flag-Y

After upgrade we noticed that the seeded flag became N for this status "'Cancelled by User".

Is it known issue or some change?

Please advise

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