ASR webcast - Apr 9, 2013 - recording and slides available!
ADVISOR WEBCAST: How Oracle Support handles and processes your Automatic Service Requests
- PRODUCT FAMILY: My Oracle Support
- April 9, 2013 at 11 am ET, 10 am CT, 9 am MT, 8 am PT, 4:00 pm, GMT Summer Time (London, GMT+01:00)This one-hour session is recommended for system administrators and IT managers who want to know how Oracle handles incoming Automated Service Request (ASR) for Sun/Oracle hardware and software.
- TOPICS WILL INCLUDE: What to expect from Oracle Support in regards to ASR alarms.How to best interact with Oracle Support to achieve the highest possible availability in regards to ASR.
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