Database comm error when trying to search for a layaway by customer name

Why would I get the following error?Test Scenario - Created a layaway at store 100 made a payment at store 200. From the sell item screenF5 TransactionF6 LayawayF3 FindF3 CustomerF4 Cust. Infoenter first name: Maryenter last name: DoePress EnterF3 LinkF2 PaymentDatabase communication notice. "The following error occurred when accessing the database: The query did not find a record or records that matches your criteria." Please inform your supervisor then press Enter to continue.Below is what I see in the ORPOS.log on the server....ERROR 2013-02-13 14:36:21,905 5775752  (RMI TCP Connection(124)-10.20.2.5:com.extendyourstore.domain.arts.JdbcReadTransaction):      [com.extendyourstore.domain.arts.JdbcReadTransaction.selectSaleReturnTransaction(JdbcReadTransaction.java:2643)]       Class: com.extendyourstore.foundation.manager.data.DataException(Revision $Revision: 1.1 $)