Can't see DEBUG mode logs

Hi All,

This is the first time I am writing in this community....

We are using BIP 10.1.4.5 version and ran into several issues regarding reports. We have opened SRs for the same. Oracle Support redirected us to Doc # 412232.1 for enabling debug logs. We have execute the steps mentioned in the Doc.

Steps

1. Created xdodebug.cfg file under the lib folder

2. entered below lines -->

LogLevel=STATEMENT
LogDir=/our/log/directory

3. Also added below property in the xmlp-server-config.xml file

<property name="DEBUG_LEVEL" value="debug"/>

4. Restarted the server

But still can't see the debug mode logs!

Please help...thanks in advance.