Enabling Books and Ability to Customize the Book Object

I have two CRM On Demand environments.  In one, in the Company Profile is a field called Enable Books.  This field does not exist in my second environment.  Is this something Oracle needs to enable?

Second question.  In my first environment I also can customize the Book object.  I need to do that in my second environment (simple update to enable another Book Type).  Again, is this something Oracle needs to enable?

If not, appreciate instructions on how to enable these features.

Thank you.

Mark